DAWG BUILT Support
Built Tough.
Backed Strong.
At DAWG BUILT, we stand behind the strength, durability, and craftsmanship of our equipment. Our commercial strength warranty is designed to protect your investment and give you confidence in every lift, every rep, and every buildout.
Warranty Summary
Coverage for DAWG BUILT strength equipment purchased through authorized channels.
- 10 years on structural frame
- 5 years on weight stacks, pulleys & pivot bearings
- 3 years on parts not otherwise specified
- 2 years labor coverage
- 1 year on upholstery, cables & springs
- Non-transferable and applies to original purchaser only
Coverage Details
Commercial Strength Equipment Warranty
The following warranty terms apply to eligible DAWG BUILT strength equipment. Warranty coverage begins on the original date of purchase and applies only to the original purchaser.
10
Years
Frame / structural welded base components, excluding cosmetic coatings and finish wear.
05
Years
Weight stacks, pulleys, and pivot bearings under normal commercial use.
03
years
Parts and other items not specifically listed elsewhere in this warranty.
02
Years
Labor coverage for eligible repairs performed through approved service support.
01
year
Upholstery, cables, and springs subject to normal wear conditions and proper use.
What’s Included
Coverage & Exclusions
We want the process to be clear. Here’s what this warranty is intended to cover, and what falls outside standard warranty support.
What This Warranty Covers
- Manufacturing defects in covered structural and mechanical components
- Defects in materials or workmanship under normal commercial use
- Eligible replacement parts or repair support during the stated warranty period
- Approved labor support for qualifying repairs during the 2-year labor term
What This Warranty Does Not Cover
- Normal wear and tear, cosmetic damage, or finish/coating wear
- Damage caused by misuse, abuse, neglect, improper assembly, or poor maintenance
- Damage from environmental conditions, power issues, vandalism, flood, fire, or other external causes
- Unauthorized repairs, modifications, or use of non-approved parts/accessories
Warranty Claims
How To Request Warranty Support
If you believe your equipment has a warranty-related issue, submit your request through the DAWG BUILT website and our team will review the claim.
01
Submit Claim
Complete the warranty request form on the website with your equipment and purchase details.
02
Provide Proof
Include proof of purchase, product model details, serial number, and clear photos or videos of the issue.
03
Review Process
Our support team will review the claim, confirm eligibility, and determine next steps for repair or replacement.
04
Resolution
If approved, DAWG BUILT will coordinate the appropriate parts, repair guidance, or service support based on coverage.
FAQ
Common Warranty Questions
Is the DAWG BUILT warranty transferable?
No. This warranty applies only to the original purchaser and is non-transferable.
Does labor coverage apply to all repairs?
Labor coverage applies for up to 2 years on qualifying warranty-approved repairs handled through authorized support channels.
What do I need before submitting a claim?
Have your proof of purchase, equipment model, serial number, installation details, and issue photos/videos ready.
Does the warranty cover normal wear and tear?
No. Normal wear items, cosmetic issues, misuse, abuse, and damage caused by improper installation or maintenance are not covered.
